Privacy Policy
Last updated: August 28, 2026
Junk Jaws LLC ("Junk Jaws," "we," "us") respects your privacy. This policy explains what we collect when you visit this website, request a quote, book a job, or call us — and what we do with it.
Who We Are
Junk Jaws LLC — 1925 N Harlem Ave, Chicago, IL 60707 and 570 Lake Cook Rd Ste 300, Deerfield, IL 60015 · (833) 586-5529.
Information You Give Us
When you fill out a form, book a pickup, or call or text us, we collect what you provide: your name, phone number, email address, service address, and details about the items or the job. If you upload photos through our booking form, we keep those photos with your request. If you apply a coupon or promo code, we record which code you used.
Phone Calls and Call Tracking
We use call tracking technology to understand which of our ads and pages generate calls. When you call a number on this website, we collect your phone number, the time and duration of the call, and the marketing source that led to it. Calls may be monitored or recorded for quality, training, and record-keeping.
Text Messages
If you give us a mobile number, we may call or text you about your request or your job. Consent to receive texts is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out of texts at any time.
Information Collected Automatically
Like most websites, we automatically collect device and usage information: IP address, browser type, pages viewed, referring pages, and the search terms or campaigns that brought you here. We use cookies and similar technologies for this.
We use (or may use) analytics and advertising services — such as Google Analytics and advertising tools from Google and Meta — to measure site performance, track conversions, and show ads to people who have visited this site. You can control cookies through your browser settings, and you can opt out of personalized advertising at Google Ads Settings, Facebook Ad Preferences, and the Network Advertising Initiative.
You can find information about managing cookies in common browsers here:
Embedded Content
Some pages include content loaded from other companies — Google Maps embeds showing our locations and service area, a review widget that displays our public customer reviews, and an interactive service-area map built with the Leaflet library that loads map tiles directly from OpenStreetMap. Those providers can see that your browser requested their content and may set their own cookies. Their use of that information is governed by their own privacy policies, including Google's. Video on this site is hosted by us, not by a third-party video platform.
How We Use Your Information
To respond to your request and schedule your job; to give you a price and perform the work; to communicate with you about your pickup; to measure and improve this website and our marketing; and to meet legal and insurance requirements. We do not sell your personal information.
Who We Share It With
Service providers who help us run the business — website hosting and our database, call tracking and analytics providers, and the email service that delivers your request to our team — under obligations to protect your information. Advertising platforms such as Google and Meta receive conversion and remarketing data as described above. We may also disclose information when required by law.
How Long We Keep It
We keep job and customer records as long as needed to service the job, keep required business records, and meet legal obligations. Inquiries that do not turn into a job are kept only as long as they are useful for responding to you and measuring our marketing.
Your Choices
You can ask us what information we have about you, ask us to correct it, or ask us to delete it — we will honor deletion requests except for records we are required to keep. You can opt out of marketing communications at any time, and out of text messages by replying STOP.
Children
This website and our services are for adults. We do not knowingly collect information from children.
Security
All traffic to and from this website is encrypted (HTTPS/TLS), and we use reasonable administrative and technical safeguards to protect the information you send us. No system is completely secure, but we take protecting your data seriously.
Changes to This Policy
If we update this policy, we will post the new version here with a new "last updated" date.
Questions
Call us at (833) 586-5529 or reach out through our contact page.
Ready to make room? Let's haul it away.
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